Refund policy

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Oobac´s refund policy can be found here.

Please read our Terms and Conditions carefully

Please read our terms and conditions carefully. Except for the following, we do not allow refunds or exchanges in any basic procedure. If unexpected circumstances should arise and affect your plans, we would be glad to assist you with the cancellation procedures and the refunding of your fees. The refund will be made through bank transfer, depending on the original method of purchase. Please note that if your purchase was made through a credit card, the amount you receive will reflect some deductions from the full price as a result of the processing fee charged by the credit card company. Additionally, although we will instruct the bank to handle the crediting process immediately upon notification of cancellation, it could take several weeks for the actual crediting to take place, depending on your bank´s practice.

Payments and Refunds

Once an application is initiated, no request for refunds shall be entertained. Please verify that you can provide all the documents and information required by each type of application for each type of product or service before ordering. If your order has not yet been processed and the application is not yet initiated, you may request a refund of the ordered product or service within a timeframe of 7 (seven) days from the date of the confirmation of your payment. Any refund inquiry after this period shall not be entertained.

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